Call us at 800-350-8665
About Us
Over 35 years serving you
Toolguy.com provides the shortest route to customer service and satisfaction. As a representative of a myriad of high quality manufacturers, we market tools, supplies and services essential to a productive business community.
We concentrate on understanding consumers' needs, introducing consumers to available competitive products and services. Providing customers with products designed to improve their productivity and profit for a better way of life.
Toolguy.com, Inc. recognizes that the true measure of success is the level of satisfaction of our customers.
We will earn the highest respect of each and every customer by our professional team of employees, sales representatives and suppliers such that we exceed the expectations of our customers.
Through our sound business practices, innovation and hard work, we will continue to strengthen our leadership role in the industry and our bond with our customers.
Our mission is simple: to provide the best products and service to our customers. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
Terms and Conditions
Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Warranties
- The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by . The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not . The inclusion of material on this server does not imply any endorsement by , which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct
Guarantee
- Return Policy
- 30 Day Money Back Guarantee! Toolguy.com offers a 30 day money back guarantee on any item purchased. If for any reason you are not satisfied, simply return it within 30 days in it's original packaging for a full prompt refund, please call us prior to shipping to give you an authorization number. No merchandise can be returned without prior written authorization. All returns must have an authorization number written on the box and returned unused in the original packaging. Easy Twist Items are Non-Refundable. We make every effort to assure that our products meet high quality and durability standards and we warrant all new "Toolguy" brand tools to original purchaser against any defect in material and workmanship. This warranty does not apply to defects due directly to misuse, abuse, negligence or accidents, repair or alterations outside our facilities, or to a lack of maintenance. Tools with a limited lifetime or 30 day warranty are only valid from the date of original purchase. Tools or parts returned to us will be repaired or replaced free of charge if determined to be defective. All returned merchandise must be accompanied by sales receipt or invoice with freight or postage prepaid. Although we have provided some caution information with our products, as a convenience to our customers, no warranty, express or implied, is made that all necessary and required caution information has been disclosed regarding product on our site. In addition, Toolguy cannot accept responsibility for the results of using tools which have been abused, badly worn, used incorrectly, improperly repaired or improperly maintained. If you have any questions regarding order information or our guarantee, please call us at 1-800-350-TOOL (8665) You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). reserves the right to change its payment procedures at any time without prior notice to you.
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